To help us serve you better, ST701 is now conducting a survey. Your feedback goes a
long way in helping us improve our service and offerings to you. So we’d be glad
if you could just spend around 10 minutes to complete this survey. All
personal information provided will be kept in strict confidence in accordance with
ST701’s privacy policy.
Instructions:
You cannot re-enter the same survey with answers stored once you exit
midway. In that case, you will need to start from the beginning.
It is deemed that you’ve agreed to our
privacy policy once you start the survey.
Bus Advertisements/ Bus Stop / Bus Shelter Panel Ads
Word of mouth (e.g. friends, family, relatives, colleagues etc)
Newspapers
Taxi Ads
Search Engines e.g. Google, Yahoo
Linked from other websites ( Specify website:
)
Other Outdoor Advertisements e.g. LCD screens, Banners
Other sources (Specify:
)
Cannot remember
Q4) Which of the following “sections” in ST701 have you ever visited?
ST701 Jobs
ST701 Cars
ST701 Property
ST701 Shops
Q5) Which section do you visit most often?
ST701 Jobs
ST701 Cars
ST701 Property
ST701 Shops
Q6) How often do you visit ST701 JOBS?
Daily
At least once a week
At least once a month
Less than once a month
Q7) Which of the following activities have you specifically engaged in ST701 JOBS?
General browsing of the section
Search for jobs
Apply for a job
Got a job through it
Read articles on employment
Posted job vacancies ad
Others (Specify:
)
Q8) How would you rate ST701 JOBS on the following aspects?
Totally Agree
Somewhat Agree
Neither
Somewhat Disagree
Totally Disagree
Not Applicable
a) Offers the most updated and comprehensive listing of jobs available.
Very Easy
Somewhat Easy
Neither
Somewhat Difficult
Very Difficult
Not Applicable
b) Ease of finding the job related information I need.
Very Relevant/ Useful
Somewhat Relevant/ Useful
Neither
Somewhat Irrelevant/ Not useful
Totally Irrelevant/ Not useful at all
Not Applicable
c) Relevance and usefulness of the employment related information and articles
Very Easy
Somewhat Easy
Neither
Somewhat Difficult
Very Difficult
Not Applicable
d) Ease of applying for jobs posted on ST701
Very Relevant/ Useful
Somewhat Relevant/ Useful
Neither
Somewhat Irrelevant/ Not useful
Totally Irrelevant/ Not useful at all
Not Applicable
e) Relevance and usefulness of email job alerts
Very Relevant/ Useful
Somewhat Relevant/ Useful
Neither
Somewhat Irrelevant/ Not useful
Totally Irrelevant/ Not useful at all
Not Applicable
f) Relevance and usefulness of ST701 newsletters
Very Relevant/ Useful
Somewhat Relevant/ Useful
Neither
Somewhat Irrelevant/ Not useful
Totally Irrelevant/ Not useful at all
Not Applicable
g) ST701 Seminars/Workshops
Excellent
Good
Neutral
Poor
Very Poor
Not Applicable
h) Overall experience
Q9. What is it about the ST701 Jobs that you would like to see improved? (Optional)
Q10. What additional features would you suggest for ST701 Jobs? (Optional)
Q11) In your opinion, what is the best website for Jobs? (Optional)
Q12) How often do you go to ST701 CARS?
Daily
At least once a week
At least once a month
Less than once a month
Q13) And which of the following activities did you engage in ST701 CARS?
General browsing of the section
Search for a car/vehicle to buy
Reviewed a vehicle through it
Read articles on automotives
Posted ad(s) for vehicle sales
Others (Specify:
)
Q14) How would you rate ST701 CARS on the following aspects?
Totally Agree
Somewhat Agree
Neither
Somewhat Disagree
Totally Disagree
Not Applicable
a) Offers updated and comprehensive listings/deals of vehicles/auto products.
Very Easy
Somewhat Easy
Neither
Somewhat Difficult
Very Difficult
Not Applicable
b) Ease of finding/ searching the required information/ad.
Very Relevant/ Useful
Somewhat Relevant/ Useful
Neither
Somewhat Irrelevant/ Not useful
Totally Irrelevant/ Not useful at all
Not Applicable
c) Usefulness of vehicle information/articles available.
Very Reliable
Somewhat Reliable
Neither
Somewhat Unreliable
Totally Unreliable
Not Applicable
d) Quality and authenticity of the vehicle sales ads found on ST701 CARS.
Very Easy
Somewhat Easy
Neither
Somewhat Difficult
Very Difficult
Not Applicable
e) Ease of placing vehicle ads for sale
Excellent
Good
Neutral
Poor
Very Poor
Not Applicable
f) Overall rating
Q15. What is it about the ST701 CARS that you would like to see improved? (Optional)
Q16. What additional features would you suggest for ST701 CARS?
Q17. In your opinion, what is the best website for information on vehicles and automotive related products and services? (Optional)
Q18) How often do you visit ST701 PROPERTY?
Daily
At least once a week
At least once a month
Less than once a month
Q19) And which of the following activities did you engage in ST701 PROPERTY?
General browsing of the section
Search for a property to buy
Bought a property through it
Read articles on properties
Posted ad(s) for property sales
Others (Specify:
)
Q20) How would you rate ST701 PROPERTY on the following aspects?
Totally Agree
Somewhat Agree
Neither
Somewhat Disagree
Totally Disagree
Not Applicable
a) Offers updated & comprehensive listings of property
Very Easy
Somewhat Easy
Neither
Somewhat Difficult
Very Difficult
Not Applicable
b) Ease of finding/ searching the desired information/ad
Very Relevant/ Useful
Somewhat Relevant/ Useful
Neither
Somewhat Irrelevant/ Not useful
Totally Irrelevant/ Not useful at all
Not Applicable
c) Usefulness of information/articles on properties
Very Reliable
Somewhat Reliable
Neither
Somewhat Unreliable
Totally Unreliable
Not Applicable
d) A reliable source for deals/searches for properties.
Very Easy
Somewhat Easy
Neither
Somewhat Difficult
Very Difficult
Not Applicable
e) Ease of placing property ads for sale
Excellent
Good
Neutral
Poor
Very Poor
Not Applicable
f) Overall rating
Q21. What is it about the ST701 PROPERTY that you would like to see improved? (Optional)
Q22. What additional features would you suggest for ST701 PROPERTY? (Optional)
Q23) In your opinion, what is the best website for information on properties? (Optional)
Q24) How often do you go to ST701 SHOPS?
Daily
At least once a week
At least once a month
Less than once a month
Q25) And which of the following activities did you engage in ST701 SHOPS?
General browsing of the section
Search for a product/service to buy
Bought a product/service through it
Read articles on products/services
Posted ad(s) for product/services sales
Others (Specify:
)
Q26) How would you rate ST701 SHOPS on the following aspects?
Totally Agree
Somewhat Agree
Neither
Somewhat Disagree
Totally Disagree
Not Applicable
a) Offers an interesting & comprehensive listing of products and services
Very Easy
Somewhat Easy
Neither
Somewhat Difficult
Very Difficult
Not Applicable
b) Ease of finding/ searching for desired products/ services.
Very Relevant/ Useful
Somewhat Relevant/ Useful
Neither
Somewhat Irrelevant/ Not useful
Totally Irrelevant/ Not useful at all
Not Applicable
c) Relevance/ usefulness of content.
Very Easy
Somewhat Easy
Neither
Somewhat Difficult
Totally Difficult
Not Applicable
d) Ease of purchasing products/services through ST701
Very Easy
Somewhat Easy
Neither
Somewhat Difficult
Very Difficult
Not Applicable
e) Ease of placing ads for sale
Excellent
Good
Neutral
Poor
Very Poor
Not Applicable
f) Overall rating
Q27a. Have you used ST701 Spree before?
Yes
No
Q27b. On a scale of 1-5, where 1 being very poor and 5 being excellent, how would you rate your overall experience with ST701 Spree?
Very Poor
Poor
Fair
Good
Excellent
Q28. What is it about the ST701 SHOPS that you would like to see improved? (Optional)
Q29. What additional features would you suggest for ST701 SHOPS? (Optional)
Q30. In your opinion, what is the best website for information on shops/shopping? (Optional)
Q31) Overall, how would you rate ST701 on the following areas?
Very Poor
Poor
Fair
Good
Excellent
a) Ease of navigation
b) Look and feel
c) “User-friendliness”
d) Download time
e) Ease of finding desired contents
f) Usefulness & relevance of contents
g) Comprehensive ad listings
h) Ease of placing cars/property/shops ads for sale
Q32) Would you recommend ST701 to your friends?
Yes
No
Q33) Why would you not recommend ST701 to your friends? (Optional)
Q34a) Have you recommended any other Car / Property / Shop / Job websites to your friends?
Yes
No
Q34b. Which website(s) have you recommended to your friends? (Optional)
Q35) In your own words, what do you think ST701 stands for? (Optional)
Q36) The Classified section of SPH newspapers is known as CATS classified or CATS. Do you associate ST701 with CATS?
Yes
No
Q37) Which aspects of CATS do you associate with ST701?
It offers a comprehensive marketplace to find buy and sell products and services
It offers interesting products and services
It is responsive to changes in market environment
It is an established and trusted brand
Others (Specify:
)
Q38) Would you prefer to have the association made explicit in the URL?
This would mean to have the URL as
www.cats.com.sg instead of www.st701.com.
No, URL remains as www.st701.com
Yes, URL changes to www.cats.com.sg
No preference
Q39) Do you associate ST701 with The Straits Times?
Yes
No
Q40) Do you see being part of The Straits Times an advantage for ST701?
Yes
No
Demographics
Lastly, a few questions about yourself…
D1) Your age? (Optional)
D2) Are you? (Optional)
MaleFemale
D3) Your current working status.(Optional)
D4) Which of the following best describes your job level? (Optional)
D5) Monthly PERSONAL Income? (Optional)
D6) Monthly HOUSEHOLD Income? (Optional)
D7) The highest education level you have attained: (Optional)
D8) Your current marital status: (Optional)
D9) What is your race? (Optional)
Chinese
Malay
Indian
Others (Specify:
)
D10) Your email address:
D11) Thank you for taking the time to complete this survey. We would like to seek your permission to keep your contact as part of SPH’s readers database for future surveys and marketing purposes. Rest assured that we will not sell your information to any other third party organizations.
Yes, I agree to be in SPH database
No, I am not interested
D12) Know any friends/family members who are interested to join the SPH Online Panel? Recommend them today by typing in their name and email addresses in the box below and we will send them an email invitation to join the SPH Online Panel. Upon successful registration, they too will enjoy the coffee voucher. (Optional)
Name
Email
We will be sending you an invitation to register with us. Upon successful registration, you will be given a S$5 Coffee voucher.