Technical issues
 

I’ve keyed in my correct username and password but I am denied access. Why is this so?

The cookies and cache in your computer were not refreshed.

 

For IE
 

Please refresh your screen by pressing CTRL + F5 and try to login again.
 

OR
 

You can go to Internet Options to clear your cookies and files.
 

ST701 - 404 Error
 

For Firefox
 

You can go to Tools then Options to clear your cookies and files.
 

ST701 - 404 Error
 

Why do I get an error message "There are some errors in the form you are trying to submit. Please ensure that all required fields are provided. Fields marked with an asterisk * are required."?
Users need to ensure no special characters are included in the text description, for example, there should not be hyphens and apostrophes in the Tags field. There should also not be any additional spacing after the last numeric number.
 

What browsers does ST701 support?
We support Internet Explorer 6.0 / Firefox 1.0/ Netscape 7.2 / Safari 1.2 and above.
 

I get the ‘404’ error when accessing your site. How can I solve this problem?
The 404 error indicates that the webpage cannot be found. Please email to st701@sph.com.sg to resolve the problem..