General - FAQ
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General
What is ST701?
What are the Posting Guidelines in ST701?
   
Registration and account maintenance
How can I register? Is registration free?
Why do I need to register before posting an ad or resume?
I’ve successfully registered and entered a valid email address. However I did not receive the validation email. Why is this so and what should I do?
How do I change my password?
I’ve forgotten my password. Help?
Can I change my username after I have registered?
How can I change my contact details in ST701?
I’ve changed my email address. How can I update it in my account?
How do I subscribe to/unsubscribe from the ST701 newsletter?
Can I use debit card or Nets to pay for my transactions?
   
Ad posting
If I have a few ads that I would like to keep for future reference, what can I do?
If I regularly search for a certain product/service, can I skip the hassle of typing in the keywords in the search box every time?
Can I repeat my expired ad/s?
Can I schedule my ads to be published at preferred timing/date?
Is there any way I can compare different products/services on one page?
Why is my ad suspended?
If I’ve sold my item, how can I delete the ad?
 
Private messages
What is a private message?
How do I send private messages to other users?
Why can’t I send private messages?
How do I read my private messages?
Can I get informed of new published ads pertaining to the product/service I’m interested in?
I received an email notification that I have a private message but I can’t view it. Why is this so?
Can anyone who send private messages to or receive private messages from me view my email address?
   
Technical issues
Other than being an e-marketplace for various products and services, what other useful information can I find in ST701 Shops?
Why do I get an error message "There are some errors in the form you are trying to submit. Please ensure that all required fields are provided. Fields marked with an asterisk * are required."?
What browsers does ST701 support?
I get the ‘404’ error when accessing your site. How can I solve this problem?
   
Guidelines and Regulations
ST701 Terms and Conditions
ST701 Posting Guidelines
   
Feedback
Where can I send feedback on ST701 to?
If I suspect some ads to be illegal or offensive, what can I do?
 
 
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General
 

What is ST701?

Founded in March 2006, ST701 is an e-marketplace by The Straits Times Classified. 701 stands for 7 days a week, search at the 01 place that matters. Providing more than ad listings for Jobs, Cars, Property and Shops, ST701 has evolved to become an all-rounded platform for lifestyle and information.
 

What are the Posting Guidelines in ST701?
To create an enjoyable online experience for everyone, we request all users to adhere to our guidelines on ad posting and other user-generated content. Among other things, user-generated content, including advertisements, should not contain elements that are non-copyrighted (or have had copyrights officially cleared by its owners/suppliers for usage) illegal, misleading, fraudulent, libelous, defamatory, pornographic, indecent, legally or culturally inappropriate. In addition, we encourage users to post their ads in the appropriate vertical and categories (e.g. a car ad in Shops vertical would be a big no-go), and while at it, one nicely written ad per product or service souped up with fabulous pictures ought to do the trick -- do refrain from spamming by posting multiple ads for the same item.
 
While we will try our best to please all our customers, we will not hesitate to suspend ads or remove user-generated content deemed inappropriate (based on T&C as stated above & ST701 Terms & Conditions.)
 
(In the event that the statements in this FAQ conflict with the ST701 Terms & Conditions, the latter shall prevail.)